There can be several reasons why your Keurig stops working during brewing or immediately after you hit the brew button.
Most of the time, the reason your brewer will shut off is a safety feature, which indicates that something is going wrong during the brewing process.
Below are several reasons for a Keurig to turn off during brewing and how you can fix the issue.
Quick Fix To Try First
If your Keurig shuts off when you select the cup size, even if you still don’t have a pod inside, try this:
Without inserting a pod, press the brew button. This will shut the Keurig off. Press again to activate it and this time, hold the brew button and see if it dispenses water for as long as you are pressing the button.
Repeat this method several times. Many users reported that it fixes the issue after the second or third try.
If it still doesn’t fix it, you can use this method as a workaround to brew a cup of coffee instead.
K-Cup Pod Not Punctured From the Bottom
This is one of the most common reasons for a Keurig to turn off as soon as you hit the brew button.
If the K-Cup pod is not punctured correctly, it obstructs water from flowing through the pod to extract the coffee and builds up pressure inside the machine.
In some Keurig models, the coffee machine senses that the water is struggling to go through so it stops immediately to avoid any problems like leaking or exploding pods.
To address this issue, follow these steps:
- Remove the pod holder from your Keurig.
- Inspect the needle for any signs of debris or clogs.
- If you notice any obstructions, carefully clean the needle using a paper clip or a Keurig-approved cleaning tool.
- Thoroughly remove any coffee grounds or residue that may be causing the blockage.
- Check the bottom needle, which isn’t removable, by using a paperclip to dislodge any clogs.
By keeping the needle clean and clear, you can ensure that it punctures the K-Cup pod effectively, allowing for a smooth brewing process.
Additionally, you can ensure that the pod got punctured correctly by manually forcing the pod through the bottom needle. Press the pod down until you hear a pop, this ensures that it got correctly punctured from the bottom.
Automatic Shut Off Is Active
Another possible reason for your Keurig shutting off during brewing is the automatic shut-off feature.
The automatic shut-off is designed to save energy and prevent accidents by turning off the machine after a certain period of inactivity.
In some cases, the automatic shut-off may be triggered even when the machine is actively brewing.
To address this issue, try turning off the AUTO-OFF feature on your Keurig to test it.
Water Reservoir Issues
A misaligned water reservoir could be a cause of your Keurig turning off when you try to brew your coffee. This happens especially in older Keurig brewers with potentially damaged reservoirs.
To check for misalignment:
- Remove the water reservoir from the Keurig.
- Inspect the seating area for any obstructions like something clogging the connection between the machine and the water supply. Or a broken piece in the reservoir itself.
If you find any obstructions, make sure to clean them properly. Then, proceed to align the water reservoir by:
- Ensuring the reservoir sits flush against the machine.
- Securing the reservoir in place.
Always fill the reservoir halfway up and don’t let it sit empty for a long time to avoid any air bubbles from forming.
By the way, this is also the main reason a Keurig will shut off during descale cycles.
Power Source Issues
Sometimes, especially if you are using an older Keurig brewer, the power circuit will struggle to deliver enough power to heat and brew the coffee. So it shuts off immediately instead.
Unfortunately, power failure is not something you can fix. But you can try a few things:
- Reset the coffee maker (see below).
- Change the electrical outlet you are using to make sure it’s not the cause of the problem.
If a hard reset didn’t fix this issue, it could be time for a new machine. If your brewer is still new and under warranty, contact the Keurig customer Service team at 1-866-901-BREW(2739) for a replacement.
Overfilled Reusable Pod
This is not a common reason, but it is something that many Keurig users have faced. If you are using a refillable K-Cup and you overfill it, the coffee maker will struggle to force water through it. The same thing happens if you use fine-ground coffee that is too dense for a Keurig to pass water through.
If you don’t have trouble brewing a regular K-Cup, and the coffee machine will shut off only when brewing a refillable pod, this confirms this issue.
Reset Your Keurig Machine
If your Keurig continues to turn off without brewing, performing a hard reset can often resolve the issue.
Start by unplugging your Keurig from the power source to perform a hard reset. Wait for about five minutes to allow the machine to completely power down.
While waiting, take the opportunity to remove the water reservoir and empty it. This will ensure that there is no residual water or debris that may be causing the brewing issue.
Once the five minutes have passed, plug your Keurig back into the power source and reinsert the water reservoir. Make sure it is properly aligned and securely in place. Power on your Keurig and wait for it to complete the startup process. This hard reset should help resolve any minor glitches or malfunctions that were causing the brewing interruption.