If your Breville milk frother is not frothing or not heating, it can be facing one of the problems listed below.
Follow this troubleshooting guide to help you fix a Breville milk frother that is not performing as it should.
No Foam Or Froth Is Produced
If the frother is not foaming the milk, or the foam is not as you desired, it could be due to three things:
- You have used warm milk,
- You have used alternative milk
- You have added high-density ingredients to the milk
To get your Breville milk frother to produce the best froth, try these tips:
- Always use cold milk. Room temperature milk does not froth correctly.
- When using Almond, soy, or any type of milk alternative, keep in mind that the results will vary from one brand to another. If you can, pick a type that has been specially formulated for coffee use (barista-style milk).
- If you are adding ingredients like chocolate flakes or thick syrups, these always affect the density of the foam because of their high density. To avoid this, you can add the syrup after frothing instead of during the frothing process. (refer to the Ingredients not melting section below)
If the Breville milk frother is beeping 3 times, then it stops working, this indicates that the frother is overheated. It often happens when you use it back to back without a break.
To fix this, follow these steps:
- Unplug the frother and let it sit for a few minutes.
- Empty the milk jug.
- Rinse the jug and the whisking (frothing disc) with cool water. Set them aside until they dry out.
- Make sure not to plug the frother again until it has completely cooled down. Sitting it aside for at least 10 minutes should do the trick.
If the frother beeps while it’s frothing, it means that the frothing disc is broken. You can confirm this by checking the milk quality. If it’s not frothing like normal, it confirms that it is a disc problem.
The Frother Disc Not Spinning
If the whisking disc is not spinning, it means that it has not been inserted correctly or has moved during spinning, causing it to emergency stop.
- If the frother is on, turn it off.
- Discard any milk inside the jug so you can inspect the disc.
- Using your finger, make sure the disc is seated in its place. Push it down until you feel it has locked in place.
- Try spinning the disc with your finger and see if it’s moving freely.
Once you ensure the frothing disc is running again, you can restart the frothing process.
Milk Is Not Heating
This problem happens when the jug isn’t properly attached to the base of the frother, or if you have not started the operation correctly.
- Make sure the jug is correctly sitting on the base.
- Make sure the jug is clean on the outside. Sometimes, milk residue would stick to the outer parts or bottom of the jug, creating a blocking surface and not allowing heat to reach the jug.
- Make sure you have started the frother by pressing the dial. If you see the light around the button flashing, it means it is operating correctly.
- Ensure that you did not accidentally lower the temperature setting. Check that the milk frother is at the right temperature.
Ingredients Are Not Melting When Added
One of the great things about the Breville Milk Cafe is that it allows you to add ingredients to the milk as it froths.
But, there’s a recommended way to do it. If done incorrectly, the ingredients won’t melt.
- Don’t add the ingredients until the milk has warmed up. Give the frother a few seconds to heat the milk then add your ingredients slowly.
- If you are using solid ingredients like chocolate, for example, don’t add in a full block. Break it into small pieces first. Syrups and powders should be added slowly.
Grinding Or Humming Sounds
The grinding sound happens when the disc has moved while frothing, or has not been inserted correctly. It also happens when the jug has been removed from the base while it’s frothing.
To avoid this noise, never remove the jug while it’s still frothing. You can stop the frothing first by pressing the start/stop button then pick the jug up.
Before you start the frothing process, make sure that the frother is seated correctly in its place.
Humming sound, on the other hand, is not an issue but a safety feature. It is coming from a fan used to cool the frother and prevent overheating.
If the humming sound gets louder it means the fan is working on cooling the frother. If you continue to use it anyway, it will overheat eventually and you will hear the three beeps mentioned above.