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Troubleshooting DeLonghi Magnifica Evo Milk Frother Issues

DeLonghi Troubleshooting Nov 24, 2023 No Comments

The Magnifica Evo by DeLonghi is an excellent super-automatic coffee machine. But like any other appliance, small issues can arise.

In this guide, I will help you troubleshoot issues related to Magnifica Evo’s milk frother systems, either the LatteCrema system or the steam wand. If your machine is not making cappuccino or latte correctly, or if your milk frother is acting up, you need this guide.

Magnifica Evo Issues in this guide

– Milk Beverages are not enabled (can’t pick latte or Cappuccino options)
– Milk Frother not producing foam.
– The Steam Wand is not working.
– The steam button is Flashing.

There are two sections to this guide, one for the Magnifica Evo with LatteCrema (The automatic milk frother) and the other for the manual steam wand version.

Milk Beverages Buttons Not Lighting Up

Troubleshooting DeLonghi Magnifica Evo Milk Frother Issues

With the Magnifica Evo LatteCrema, you get presets for milk-based coffee drinks like Cappuccino and Latte.

These buttons will only light up if you have the milk frother jug attached to the machine. If it is detached, the milk-based coffee options won’t light up.

Possible reasons the cappuccino and latte buttons are not enabled are:

1- Frother is not attached correctly
2- There’s not enough milk in the jug
3- There’s a problem with the milk frother sensor

The first one is a simple fix. If your milk frother is not sitting correctly in place, you’ll see an alert light on the control panel with a small icon of the frother lighting up. Simply reattach the frother and make sure it clicks into place. [see Magnifica Evo error symbols guide]

Troubleshooting DeLonghi Magnifica Evo Milk Frother Issues

The ‘no milk’ and sensor issue are actually the same problem. The Magnifica Evo has a sensor that detects that you have filled the jug with at least the minimum amount of milk. If it’s any less, the machine’s sensor will detect it as ‘no milk in the jug’.

This issue sometimes occurs when you’re using low-fat or skimmed milk. Or any type of light milk that is almost ‘see-through’. The sensor sees through them and detects no milk in the jug.

To fix this problem, you can try two things:

  • Well, the simple solution will be to simply fill up the jug with more milk. Make sure you go past the minimum line.
  • You can also try ‘tricking’ the machine by covering up the sensor (the black plastic rectangle on the machine, placed just behind the milk frother’. Using a piece of paper and tape, you can cover the sensor to darken the area, which will trick the machine into thinking there’s enough milk to cover the sensor.

Milk Frother Not Producing Foam

If you select the Cappuccino option and you find the milk frother has only heated the milk but did not produce any foam, this mostly indicates that the milk frother components are clogged and need a deep clean.

Hot milk can leave many residues that stick in the internal parts of the milk frother. This is something you want to avoid by rinsing the frother after each use and deep cleaning the components at least once a week (or depending on usage).

There are four parts to the LatteCrema milk system:

Troubleshooting DeLonghi Magnifica Evo Milk Frother Issues

The jug, the spout, the plastic pipe, and a small hard plastic pipe that is located inside the lid of the frother (this is the part that most users miss).

You’ll want to clean each of these parts thoroughly by hand or in the dishwasher. Let them dry then put them back together.

You can now try to make a Cappuccino or Latte and see how the frother is foaming the milk.

Another thing you’ll want to pay attention to is the type of milk you use. If you’ve switched up the type of milk from full-fat to low-fat or plant-based milk, you can expect the foam density to change. But you can still expect the milk to be foamy, just different from foam from full-fat milk.

Milk Frother Not Heating the Milk

Troubleshooting DeLonghi Magnifica Evo Milk Frother Issues

The Magnifica Evo does not have a cold froth option, so your milk should never come out cold or at room temperature. If all of a sudden your LatteCrema is pouring out milk without heating first, all you have to do is reset your machine.

How to reset your Magnifica Evo:

Press and hold the first and second coffee buttons (from the left) and the x2 button all at the same time for 5 seconds. You will hear a long beep, which indicates that the machine has been reset.

The Steam Wand Is Not Working

If you have the Magnifica Evo with the classic steam wand and you’re not able to use it. Here are a few things to consider:

The steam wand is actually a two-in-one tool. It steams milk and it’s also a hot water dispenser.

To get the steam wand to operate, you have to do these two steps:

  • First, press the Steam button on the control panel. It will start flashing. Wait until it turns steady, which indicates it is ready to use.
  • Now, you’ll want to turn the knob located on top of the steam wand from left to right for the steam to start releasing.
Troubleshooting DeLonghi Magnifica Evo Milk Frother Issues

Make sure that the knob was turned all the way up. Sometimes, if the knob is even slightly lower, the steam won’t start.

If you turn the knob without pressing the steam button on the control panel, the wand will dispense hot water.

If you’re doing the correct steps to start the steam but it’s still not working, you’ll want to check the nozzle for any clogs.

Simply pull out the steam wand attachment (be careful if it’s still hot, wait until it cools completely). It’s made of two parts: the outer metal wand and the plastic insert, both are removable. Wash it thoroughly. Since the part gets submerged in milk, it gets clogged easily if you don’t clean it correctly.

Steam Button Is Flashing and Steam Cuts Off

Troubleshooting DeLonghi Magnifica Evo Milk Frother Issues

This usually occurs when you’ve just used the steam wand or if you brewed several cups of coffee back to back. The flashing indicates that the machine is overheated and needs to cool down before it can steam again.

To cool the machine off, you can try two methods:

  • Simply let it cool on its own for a few minutes until you see that the steam button is steady again and no longer flashing.
  • You can try and dispense hot water to cool the machine off. Turn the knob to the steam/water position and it will start dispensing water for around 15 seconds.

When the water stops, turn the knob to the OFF position. Now press the steam button again and wait for it to turn steady to indicate that it is ready to use. Once the light turns steady, turn the knob to the steam position to get the steaming going.

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